CM Yadav's Jan Vishwas Abhiyan drives clearance of pending complaints across MP

Chief Minister Mohan Yadav has intensified efforts to clear long-pending citizen complaints through the Jan Vishwas Abhiyan, launched on August 7. The initiative involves CM visits to districts and concurrent officer inspections, creating urgency among officials to expedite complaint resolution.

Pending complaints under the Public Services Guarantee Act dropped from 446,175 to 299,475 by August 25. Similarly, CM Helpline complaints fell from 636,302 (as of August 1) to 258,620 by August 25. Cases pending over 100 days declined from 201,828 to 137,553. In total, approximately 90,000 pending complaints have been cleared.

During district visits, Yadav has taken action against officials for delays. He suspended a chief medical and health officer, Tehsilder, and multiple Patwaris in Chhindwara. In Barwani, he suspended two municipal officers, a JanpadPanchayat CEO, and other staff members for failure to timely process complaints.