BEST to install check-meters to address inflated bill complaints

BEST officials announced plans to install check-meters in response to consumer complaints about unexpectedly high electricity bills following the smart meter modernisation initiative. The move comes as residents have reported sudden and significant increases in their charges after the transition to smart metering systems.

The check-meters are intended to verify the accuracy of readings from the newly installed smart meters and help identify any billing discrepancies. This step aims to address growing concerns among consumers about the reliability of the smart metering technology and restore confidence in the billing process.