BMC Merges Pothole Reporting Into MyBMC MARG App For Unified Civic Grievance System
The Brihanmumbai Municipal Corporation has integrated pothole reporting into its MyBMC MARG platform, a unified grievance redressal system that allows citizens to register and track complaints across 114 categories through a single application. The move consolidates the earlier standalone 'Pothole QuickFix' app, which residents had been using separately.
MyBMC MARG now covers complaints related to potholes, solid waste management, sewerage, water supply, road maintenance, gardens, public health, pest control, encroachments and street lighting. Users can upload photographs, provide location details, track complaint status, and receive updates until resolution, making the process more transparent and citizen-centric.
The BMC has urged Mumbaikars to report all pothole-related issues through MyBMC MARG by uploading clear photographs and exact location information. The application is available on both Android and iOS platforms.
