Gujarat lawyer sends legal notice to PVR INOX over mandatory UPI payment

A lawyer from Gujarat has sent a legal notice to PVR INOX, claiming the multiplex chain compels customers to make payments exclusively through UPI, restricting their choice of payment methods.

The notice raises concerns about consumer rights and the availability of alternative payment options at the cinema chain's outlets. The lawyer's action highlights a broader debate around digital payment adoption and mandatory payment method restrictions in India.

The matter underscores ongoing questions about consumer freedom in choosing payment methods and compliance with consumer protection norms by retail establishments.